Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Customer Experience Lunch & Learn Presented by TTEC Digital & Google
from - Pacific Time, Sunnyvale, CA
Join TTEC Digital and Google as we break down our methodology for orchestrating effortless customer experiences powered by CCAI (Contact Center Artificial Intelligence). As part of the in-person event, experts from TTEC Digital and Google will share best practices, strategies, and trends to create lasting customer relationships and empowering personalized, optimized experiences.
During this unique experience, we'll discuss:
- State of the Contact Center as a Solution (CCaaS) market and the shift in customer expectations
- CCAI and why it's important to your organization
- Real life use cases and client success stories
- Product overview and demo
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