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Enhance Your Contact Center with Google CCAI and Microsoft Dynamics 365

from - Central Time

Google Cloud CCAI’s native integration with Microsoft Dynamics is a game-changing partnership that empowers organizations like yours to deliver exceptional customer and agent experiences.

In this webinar, we will explore real-world case studies and expert insights, providing you with a comprehensive understanding of how this innovative integration can revolutionize your operations.

Sneak Peak on what we will be discussing:

  • Achieving Seamless Integration: Exploring the effortless integration of Google CCAI Platform and Dynamics, to streamline contact center operations.
  • Harnessing Advanced AI Capabilities: Leveraging cutting-edge AI technology for elevating customer interactions and optimizing agent performance.
  • Empowering Agents with Automation:: Unlocking the power of agent assist, live transcription, and conversation summarization to optimize every customer interaction.

Don't miss this opportunity to learn how to unlock superior experiences for both your customers and agents, positioning your organization at the forefront of customer engagement excellence.