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About us

We deliver empathy to the customer experience.

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. Today customer conversations, and the contact center technologies that support them, are inseparable. We bring decades of innovation experience across the world’s leading contact center technology platforms – and blend it with in-house expertise in CX strategy, data and analytics, AI and more – to help organizations maximize their technology investments and create truly exceptional customer experiences.

Over the last 40 years, our global team has helped hundreds of clients deepen their customer relationships.

1,500+

clients served

1,800+

global employees

20

countries

Our history

At TTEC Digital, our history reflects our obsession with creating deeper relationships with customers at the point of conversation. Throughout our 40-year history, we’ve continually acquired specialized technical and strategic expertise to ensure we have the breadth of capabilities our clients need to maximize complex technology ecosystems and create exceptional customer experiences.

Some of the brands that have contributed to the capabilities we have today include:

Avtex
Guidon
Peppers and Rogers Group
Rogen Si
Seredebyte
Voice Foundry
Eloyalty logo
Iknowtion logo

Want to help us create exceptional customer experiences?

We don’t just promise to bring empathy to CX, we deliver on that promise with incredible people, innovative technology, and a whole lot of passion. If you’re passionate about building meaningful customer experiences and want to explore a career in technology and CX, TTEC Digital may be the right fit for you.

Explore open opportunities

Our core values

Our purpose drives us, our values guide us, and our humanity connects us. These values guide our mission to help the world’s most respected organizations to create connected, valuable, lasting relationships.

Lead every day

We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Do the right thing

We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Reach for amazing

We are innovators who make amazing things possible. We spark creativity and never accept "can't."

Seek first to understand

We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues.

Act as one

We’re stronger together — one company with one purpose and one team. We work together and have each others’ backs.

Live life passionately

We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.

Leadership

Your company is only as exceptional as your people. Our fearless leaders are the cornerstone of exceptional customer and employee experiences and are steering TTEC Digital to become the world leader in CX transformations.

Dave Seybold

Chief Executive Officer, TTEC Digital

Steve Pollema

Chief Operating Officer, TTEC Digital

Ben Howard

Chief Financial Officer, TTEC Digital

Walt Opaska

Chief Legal Counsel, TTEC Digital

Arley Havisto

Chief of Staff, TTEC Digital

John Seeds

Chief Marketing Officer, TTEC Digital

Rob Allman

EMEA Leader, TTEC Digital

Ryan Swanger

Global Leader, Sales

Tom Lewis

Global Leader, CX Consulting, Analytics & AI

Alfredo Rizzo

Global Leader, Solution Architects & Client Success

Julie Weslin

Global Leader, People & Culture

Amol Gupta

Global Delivery, TTEC Digital Innovation Studio - Hyderabad

Christian Wagner

Global Leader, AWS Practice

Biplab Mandal

Global Leader, Microsoft Practice

Bryce Gibson

Global Leader, Genesys Practice

John Wolf

Global Leader, Cisco & Google Practice

Marcy Riordan

Global Leader, Analytics

David Murashige

Global Leader, Software Development

Steve Parowski

Global Leader, Public Sector

Jarred Markel

Vice President, Delivery Excellence

Ready to join the ranks of CX leaders in your industry?

TTEC Digital helps deliver frictionless experiences that drive loyalty, retention, and sales for your business, and unforgettable moments for your customers, no matter what industry you’re in.

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