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Privacy Policy

This website is provided by TTEC Digital, LLC (“TTEC Digital”). We take the privacy of our website users and the security of their personal information very seriously.

For your convenience, TTECDigital.com contains links to a number of other websites. The privacy policies and procedures described here do not apply to those sites; we suggest contacting those sites directly for information on their data collection and distribution policies.

The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using the website, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this privacy policy carefully. Any dispute that may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of law.

Personal Information Collection and Use

TTEC Digital will only collect personally identifiable data, such as your name or email address, when it is voluntarily submitted to us at this website. TTEC Digital and the companies we hire will use this information to comply with your request for information or as otherwise disclosed to you when submit your information.

From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. We will not otherwise transfer the personally identifiable information you provide at this website to any third party unless otherwise disclosed to you.

Non-personal Information Collection and Use

In common with many commercial organizations, we monitor the use of the website by collecting aggregate information. We may automatically collect non-personal information about you such as the type of internet browsers you use, the pages you visit or the website that directed you to our site. You cannot be identified from this information and it is used only to assist us in providing an effective service on this website.

Use of Cookies

Cookies are small files that are sent to your web browser and stored on your computer’s hard drive. Their purpose is to help analyze web traffic. You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your internet browser.

TTEC Digital uses third-party web beacons from Google to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google click here.

For a full technical list of all the cookies our website implements, view our cookie declaration page.

Under 13 Years Old

This website is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifiable data from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this website in any way that requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Security of Your Personal Data

We have implemented technologies and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as appropriate as new technologies become available.

Under European data protection law you have a right to request access to personal data that are held about you on payment of a small fee. You also have the right to require any inaccuracies in your information to be corrected free of charge.

Who Is Responsible for Information Collected on This Site?

If you have any questions about AVTEX’s privacy policy, please email contact@ttecdigital.com which controls the personal data collected on this website.

How will we ensure compliance with this policy?

We will conduct compliance audits of our privacy practices to verify compliance with this Privacy Policy.

Any questions or concerns regarding our use or disclosure of personal data should be addressed to the address given below.

We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of personal data in accordance with the provisions of this Privacy Policy.

Please contact contact@ttecdigital.com with any questions or concerns.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, with or without advance notice. Any changes we make to this Privacy Policy will be posted on this page. If we make material changes to how we treat the personal data that falls within the scope of our Privacy Policy, we will notify you by email to the email address specified in your account.

Global Privacy Control

If you use the Global Privacy Control, our website will respond to your Do Not Track signal. Our website may or may not respond to other Do Not Track signals; however California residents may submit do not sell or share my information requests as outlined in the Information for California Residents section of this policy.

California Privacy Rights

California Consumer Privacy Act (CCPA) of 2018. Effective January 1, 2020, if you reside in California then you have the following rights:

  1. You have the right to opt-out of TTEC’s sale of your Personal Information.
  2. You have the right to request the deletion of your Personal Information.
  3. You have the right to request us to disclose to you the following, no more than twice in a 12-month period:
    1. Categories of Personal Information we collected about you during the preceding 12 months.
    2. Categories of sources from which we collected the Personal Information during the preceding 12 months.
    3. Business or commercial purpose(s) for collecting or selling your Personal Information during the preceding 12 months.
    4. Categories of third parties with whom we share the Personal Information during the preceding 12 months.
    5. Specific pieces of Personal Information we collected about you during the preceding 12 months.
    6. Categories of Personal Information we have sold and categories of third parties to whom the information was sold during the preceding 12 months.
    7. Categories of Personal Information we disclosed about you for a business purpose during the preceding 12 months.

We will not discriminate against you because you exercised your rights under this section of our Notice.

Households. TTEC does not hold personal information at the household level as defined by the CCPA. If you would like to submit a request for multiple people in the same household, please submit an individual request for each person.

Authorized Agents. If you are registered as an Authorized Agent by the California Secretary of State and would like to enter a request on behalf of a California resident, please submit the request via privacy@ttec.com . Upon submission, you may be required to submit documentation showing proof of written permission from the consumer authorizing you to submit a request on their behalf. You will also be required to upload proof that you are an Authorized Agent registered with the California Secretary of State. We reserve the right to require consumers to confirm their request and/or identity.

Do Not Sell My Personal Information Requests

You may submit your request through the following methods:

Upon submission of the request, you will be asked to provide your first name, last name, and email address. You may receive a verification email that will ask you to provide some additional information, such as an address, state, zip code, additional email or employee ID number. We will use the information provided to match the identifying information we have to verify your identity before processing the request.