Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Partners
We leverage the world’s leading CX technology to help you build exceptional customer experiences — and better business outcomes.
CX Cloud Hyperscalers
CX Platform Leaders
CX Ecosystem Specialists
CX technology is complex. We make it simple.
As companies aim to improve their customer experience (CX), the surge in tech advancements and options can be overwhelming. Navigating this ecosystem is challenging, especially with so many similar features.
Few solutions deliver the full spectrum of capabilities needed for a truly integrated, omnichannel CX. Even fewer link that technology to business outcomes like higher revenue, lower costs, and improved productivity.
TTEC Digital does both.
We partner with the world’s leading AI-enabled CX innovators to turn technology into transformation. Whether you need to integrate a chosen solution into your broader CX tech stack or are building an experience from the ground up, TTEC Digital can help.
Get to know our partners
By stacking technology with purpose, we bridge the gap between our partners and these influential categories to accelerate innovation, enhance customer engagement, and deliver tailored solutions that redefine customer experience.
CX Cloud Hyperscalers
CX Platform Leaders
The interaction experts reframing how customers engage with brands, including Cisco, Genesys, NICE, Salesforce, ServiceNow, Talkdesk and more.
CX Ecosystem Specialists
The problem solvers tackling specific CX challenges with specialized solutions, from Alvaria to Zenerate.
Industry Recognition
Award-winning CX services
From specialty certifications to Partner of the Year awards, TTEC Digital is proud to be recognized across the technology community. Our commitment to excellence and innovation has earned praise from market analysts and valued tech partners alike.
Embedded into every stage of our client experience
At TTEC Digital, our client experience creates incremental value and delivers outcomes from the first explorations of a project through delivery, and on to continuous optimization. Each part of this experience is infused with partner technology.
For select potential and current clients, we offer the opportunity to go further than a sandbox with SandcastleCX™. Through it, brands can test drive partner technology commitment-free with a personalized testing environment based on their key use cases.
CXEdge, our transformation-focused delivery methodology, equips the TTEC Digital team with everything they need to deliver each client’s desired outcomes. Our global team of experts accelerates the pace and value of our delivery.
SurroundCX™ Managed Services provide industry-leading support and innovation throughout an organization’s CX operations, helping clients keep up with the rapid pace of innovation offered by our partners, maintain a holistic view of uptime across their CX tech stack, and more.
Let’s talk.
Reach out to learn how TTEC Digital can help you turn the CX technology you’re using today into transformative business outcomes for tomorrow.