Resources
Stay informed about on the latest news and updates from TTEC Digital.

News article
What Is Prompt-Driven Analytics? A Practical Guide for CX Leaders
TTEC Digital’s Marcy Riordan breaks down how natural language queries and AI unlock real time answers for CX leaders.
Latest news
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

News article
What Is Prompt-Driven Analytics? A Practical Guide for CX Leaders
Data and analytics
Artificial intelligence
No items found.

News article
TTEC Digital Enhances Customer Experiences with Microsoft
Travel
Artificial intelligence
Contact center technology
CX strategy & design
Managed services
Microsoft

News article
Who’s Really Calling? The Rise of AI Customers
Artificial intelligence
Contact center technology
No items found.

Press release
TTEC Digital expands into Cisco Gold Provider status, reinforcing position as top-tier Cisco partner
Contact center technology
Managed services
Cisco

Press release
TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services
Artificial intelligence
Contact center technology
CRM
CX strategy & design
Data and analytics
No items found.

Press release
TTEC Digital unveils AI Gateway for seamless integration with Google Customer Engagement Suite
Artificial intelligence
Contact center technology
IP solutions
Google

Press release
TTEC Triumphs at ECCCSAs with Three Gold Awards and Industry Recognition Across Europe
Artificial intelligence
Contact center technology
No items found.

News article
Innovation Insights from the Google Public Sector Summit
Public Sector
Artificial intelligence
Contact center technology
Google












































































