TTEC Digital + Microsoft
The Power of Partnership
With over 200 certifications and 40 years of Microsoft partnership – as well as decades of award-winning experience with Microsoft’s business applications – TTEC Digital is uniquely suited to implement and support solutions that utilize Microsoft technologies to deliver customer satisfaction.
We work closely with Microsoft’s teams for the best outcomes for our clients, leaning on our experience as a Gold Certified and Managed Partner. Our CX knowledge and deep technical expertise don’t only support cloud-enabled business solutions; we also empower our clients to utilize Microsoft technologies to simplify business operations and humanize experiences across the entire omnichannel customer journey.
40 Years as a Microsoft Partner
Inner Circle 2022-2023 Microsoft Business Applications
Inner Circle 2021-2022 Microsoft AI
Inner Circle 2021-2022 Microsoft Business Applications
Marketing Partner of the Year 2021 Microsoft Dynamics 365
Partner of the Year Finalist 2022 Marketing and CI Microsoft Dynamics 365
Partnership Milestones
#1
Digital Contact Center Partner
660+
Microsoft Certifications
300+
Microsoft Consultants
Best-in-Class Capabilities Meets Best-in-Class CX Consulting
Partner with TTEC Digital & Microsoft for your best CX yet
Ready to start meeting and beating your CX goals?
What We Solve Together
TTEC Digital brings award-winning expertise in Microsoft products that ensure clients build, implement, and support the best possible solutions for delivering customer satisfaction.
All-in-One Omnichannel Contact Center Solutions
Transform your customer and employee experiences with Microsoft's Digital Contact Center Platform, built on Dynamics 365, Teams, Power Platform, and Nuance AI, and endlessly customizable to your needs.
Sales, Marketing, & Customer Service Automation
Connect your data and technology systems with Dynamics 365 workloads to streamline operations across the enterprise and deliver the right message, at the right time, in the right channel.
Customer Insights, AI, Machine Learning, & Analytics
Collect, manage, and analyze your data to develop deep, actionable customer insights that can help you proactively address issues and create personalized experiences.
Managed Services & Platform Support
Maintain consistent operation of your critical solutions — without the significant costs of an internal support team — with our client support services and consultants.
Featured Resources & News
Dive deeper into what TTEC Digital and Microsoft can accomplish together with select case studies, blogs, videos, and strategy guides.
Case Study
Chipotle Partners to Strengthen Customer Relationships, Drive Loyalty
When Chipotle wanted to implement and optimize their customer insights, they turned to TTEC Digital.
News
TTEC Digital Earns Microsoft Business Applications 2022/2023 Inner Circle Award
Members perform to a high standard of excellence by delivering solutions that help organizations achieve results.
Blog
Personalize Your CX and Marketing Strategies with a Customer Data Platform
Welcome to the Experience Economy, where frictionless, highly personalized CX is the linchpin to customer loyalty.
eBook
Leverage Dynamics 365 to Delight Customers, Drive Revenue
Learn how TTEC Digital leverages Dynamics 365 Marketing and Customer Insights to delight customers and drive revenue.
Case Study
Leatherman Partners to Boost CX, Expand Direct-to-Consumer Sales
Leatherman teamed up with TTEC Digital to personalize marketing messages for customers across channels,
Video
Solving Patient Experience Challenges with Microsoft Cloud
Learn how to build a digital strategy that enhances patient engagement, empowers health team collaboration, and more.
Webinar
How Data, Analytics, and Creativity Unlock Hidden Value, Build Brand Loyalty
It’s a brave new world for brands hoping to retain their customers. This webinar discusses loyalty-building strategies.
News
TTEC Digital a Launch Partner for Microsoft Digital Contact Center Platform
The platform equips partners with tools to help customers launch a secure omnichannel platform.
A Trusted Transformation Leader
TTEC Digital and Microsoft have brought innovation and optimization to top brands.
Ready to learn more?
Let us help you harness Microsoft technologies to reach your CX goals. Connect with our Microsoft experts.
Your response was successfully submitted. Thank you, we will be in contact soon..