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Tiffany Moses Gshwendtner

Global Leader, Genesys Practice
Tiffany brings years of expertise in technology and finance, specializing in CRM, digital transformation, and AI to drive value for TTEC Digital through exceptional customer experience strategies built on Genesys technology solutions.
Tiffany Moses Gshwendtner photo

With 18+ years of sales and leadership experience, Tiffany Moses Gschwendtner is a seasoned expert in the technology and financial services sectors. At TTEC Digital, she specializes in CRM, process automation, digital transformation, cloud initiatives, customer experience strategy, unified communications, contact center, and bots/AI. Known for her ability to exceed sales expectations, Tiffany excels in crafting go-to-market strategies, fostering product development, and inspiring teams to success.

Consistently recognized as a top performer, Tiffany's expertise spans strategic-based selling, leadership, partnerships, business development, sales management, and go-to-market strategy. With 15 years in the Genesys ecosystem, she brings invaluable insights to driving CX transformations on the platform, ensuring TTEC Digital delivers unparalleled results for clients.