At TTEC Digital, we deliver humanity to business. With our unique combination of expertise in digital transformation technologies like AI, cloud migration, and CX partner platforms, we work with our clients to build tailor-made solutions that address their unique challenges.
From name brands that are known around the world to organizations that coordinate emergency disaster response, we help companies think outside the box and reimagine their customer experience from the ground up, guiding them through the transformation process.
Why Work at TTEC Digital?
We tell our clients that great customer experience starts with a great employee experience. Why would we give them advice that we don’t follow ourselves?
Your comprehensive benefits package and generous paid time off is just the beginning. We want our employees to thrive, and we do our part to foster an environment that encourages teamwork and creativity so you can take risks, experiment with new strategies, and build something amazing. We believe in a strong life/work balance (because life should come first) and practice empathy in our work and in how we lead.
Specific benefits will vary based on your country of residence, but some of the advantages of working at TTEC Digital may include:
- A flexible work culture that allows you to work wherever you find a decent internet connection — whether that’s your couch, the beach, or on top of an active volcano
- Health benefits packages that include health, dental, and vision insurance
- HSA/FSA tax-advantaged healthcare accounts
- Robust paid time off and paid holidays
- Leave of absence – including parental leave, solo parent leave, and family leave
- Wealth management and income protection
- Tuition reimbursement and certification programs
- 401k with company match
- Employee assistance program
- Pet insurance
- Access to our Employee Resource Groups, including:
- Women in Leadership – Where women and their allies empower individual potential and create opportunities for the next generation of women leaders.
- Champions of Color – A safe, collaborative, and supportive environment for employees who identify as Black, African American, or of African descent.
- Prism – A safe and inclusive environment that cultivates awareness and promotes sensitivity for LGBTQIA+ employees and their allies.
- MINDS – Where minds of all kinds Maximize Inclusivity and NeuroDiverse Success by highlighting the strengths of neurodiversity.
Talk to your recruiter about the specific benefits available for your role and region.
Invested & Engaged
Percentage of TTEC Digital employees who report, “At work, I have the opportunity to do what I do best every day.”
A workplace is so much more than where you spend eight hours a day. Where you work is an opportunity to use your talents to make a positive impact.
At TTEC Digital, we value solving complex challenges, creating innovative solutions, collaborating with other CX-obsessed professionals, and envisioning ways to improve every aspect of the customer experience.
We couldn’t achieve the results we do without employees that share these values. But they aren’t the only reason our employees come to work every day. In these videos, real TTEC Digital employees explain what makes TTEC Digital work for them.
For Robert Wakefield-Carl, Senior Director of Innovation Architects Team for the Genesys Practice, it’s learning every single day, and sharing what he learns with customers and colleagues. According to Robert, “What I love about my job is getting to use my talents and knowledge to help others in tangible and appreciable ways.” Watch his full response in this video.
Julie Schwartz, Principal Consultant on the DCX Delivery Team, part of the Microsoft Practice, is grateful for the empathy she experienced from her coworkers while navigating family health challenges and major life changes. “It’s clear to me that my leadership team cares about me not just as an employee, but as a person” she says. Watch her full response in this video.
Siva Charakani is new in his career as a Data Scientist for the Analytics Practice, but knows he has the support of his team when he needs it. "My team took time from their busy schedule and taught me all that I need to know about the project and how to proceed further. Even now, team members help me whenever I'm stuck." Watch his full response in this video.
Every day the world grows more connected.
Our company is no exception.
With over 1,800 employees working from more than 13 countries around the world, we understand the remarkable value that comes from building a global community. We celebrate the unique perspectives, cultures, and talents that our employees bring to work every single day — and we offer the flexibility on where and how they do that work, so they can live life too.
Wherever you are, and wherever life takes you, you can find your place at TTEC Digital.
TTEC Digital brings CX expertise, technical know-how, leading innovations, and deep partner ecosystems to drive stronger interactions, better client business outcomes, and more exceptional customer experiences than ever before. Follow us on LinkedIn to learn more.