AWS Webinar: Call Center Agent Experience
at Central Time

In our AWS webinar Call Center Agent Experience, we’ll highlight the limitless potential for your agent experience when you use Amazon Connect, AWS’ contact center as a service (CCaaS) platform.
During this webinar, we’ll demonstrate the enhancements you can quickly and easily deliver to your agents to provide them with additional functionality for voice, digital messaging, and email interactions in this unified platform. We will also cover the importance of agent experience when it comes to improving customer satisfaction and reducing operational costs, before ending with a Q&A where you will have the opportunity to ask questions and get answers directly from our resident expert.
Reserve your seat today by filling out the form below.
Who should attend?
The session was designed for contact center managers, IT professionals, and developers who are interested in optimizing their agent experience with AWS services.
Agenda: Agent Experience Overview
Determining what’s most important to your business.
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