Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
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Whitepaper
The case for a unified CX Cloud: Why best-of-breed CCaaS and CRM technology isn't enough
Read the whitepaper to see how CX Cloud by Genesys and Salesforce solves the tech silo problem in modern CX.
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eBook
How employee experience impacts customer experience
Explore the ripple effect of employee engagement on customer experience. Learn how motivated teams improve satisfaction, loyalty, and business outcomes.
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Article
Conversational AI: Navigating the build vs. buy decision
Experts weigh in on the build vs. buy debate in conversational AI, including the strategic trade-offs and potential benefits of each approach.
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Case Study
Westcon-Comstor partners with TTEC Digital in EMEA to launch global sales enablement
Westcon-Comstor partnered with TTEC Digital to streamline global sales operations using Microsoft Dynamics 365 Sales, driving efficiency and growth.
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