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The evolution of customer experience with Cisco

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Live event on Thursday, April 25: "The Evolution of Customer Experience with Cisco." TTEC Digital and Cisco logos and a graphic cube design are on the flyer.

Join us on Thursday, April 25, 2024, at 8 a.m. PT / 10 a.m. CT to explore the evolution of customer experience (CX) with Cisco and TTEC Digital. Discover how innovative solutions in AI, voice, and audio are reshaping the contact center landscape. Gain insights from our organizational leaders on practical strategies to enhance customer interactions and elevate employee productivity. Don't miss this opportunity to discuss the future of customer engagement with these CX and contact center technology pioneers.

Together, we’ll cover:

  • Elevating experiences with AI: Learn how to seamlessly hand off, transform, and summarize interactions for enhanced customer and employee satisfaction.
  • Strategies for contact center staffing: Address employee performance and burnout from new perspectives and with new insights.
  • Innovations in voice and audio: Get to know the tools that can improve communication clarity and efficiency, no matter where your workforce is calling from.

Speakers

Ryan Swanger

Ryan Swanger

Global Leader, Sales

Jono Luk

Jono Luk

VP, Product Management for Customer Experience, Cisco

Ready to explore the next frontier of CX?

We have a front-row seat with your name on it. Complete the form now to reserve it!