Skip to Main Content

It’s time to add voicebots to your mobile app

From Destination CRM

What's your best bet for providing more efficient and responsive service to mobile customers while also gaining an edge over your competition, and improving your bottom line? Experts say the answer is voicebots.

“In this time of labor shortages and long hold times, speed of response is a key factor in customer loyalty,” says Amanda Robinson, director of conversational AI strategy and design at TTEC Digital. “It also offers a more seamless customer experience, allowing your mobile users — often your most engaged customer segment — to reach out for contextual support right where they need it.”

Read on to learn more from TTEC Digital's Amanda Robinson and other CX experts as they share their insights on the future of voicebots in mobile applications.