The cloud can help make bank CX dreams a reality

A cloud migration is a big deal. Any organization considering one has a lot to contend with, including determining budget and scope, and getting past hesitation about unknowns and process.

Sprinkle in the fact that a cloud migration is only part of a broader strategy for enhanced customer experience, and you’ve got the makings of moved goalposts.

So, what can you do to approach your cloud evolution with gusto, positivity and a foolproof plan?

Ray Barata, Senior Principal - Strategic Solutions Advisor at TTEC Digital, has some tips in the Banking Strategies publication.