Complex legacy on-premises systems and organizational siloes are often cited as some of the biggest barriers to cloud migration in financial services.
If you have made the decision to move to the cloud — or you are already in the middle of a cloud migration — there are steps you can take to minimize the complexity and challenge associated with your transformation process. The sections included in this workbook are designed to help you address some of the more challenging aspects of cloud migration initiatives, including:
- Customizing your migration strategy
- Selecting cloud contact center features
- Empowering the implementation team
- Ensuring compliance and security
- And more