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2024 Genesys Xperience and CX AfterHours Recap

Another year of Genesys Xperience and CX AfterHours are in the books! It was an insightful 2024 edition of both user conferences May 13-16, as TTEC Digital shared best practices and emerging strategies for leveraging AI and automation in the contact center and beyond. 

Check out a few of the highlights from both events:

  • How to unlock business value with conversation intelligence
  • How to build a strong member experience in the age of AI
  • How to optimize contact center costs and accelerate ROI

Explore some of the strategies and solutions featured at the events

Learn from every conversation to drive meaningful CX transformation

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