Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
2024 Genesys Xperience and CX AfterHours Recap
Published
Share this
Another year of Genesys Xperience and CX AfterHours are in the books! It was an insightful 2024 edition of both user conferences May 13-16, as TTEC Digital shared best practices and emerging strategies for leveraging AI and automation in the contact center and beyond.
Check out a few of the highlights from both events:
- How to unlock business value with conversation intelligence
- How to build a strong member experience in the age of AI
- How to optimize contact center costs and accelerate ROI
Explore some of the strategies and solutions featured at the events
The guide to accelerating ROI with CX transformation
See how automation is changing contact center ROI and explore the use cases with the biggest impact.
Learn from every conversation to drive meaningful CX transformation
See how Conversation Intelligence can help your organization glean powerful insights from customer conversations to identify and solve underlying business challenges for customers, employees, and operations.