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Experience Exchange: AI that works for — not instead of — you
Published
AI isn’t here to replace people — it’s here to help them succeed.
In this installment of Experience Exchange, Tom Lewis, SVP of Consulting at TTEC Digital, and Darryl Kelly, CEO of Aspect, explore how AI can empower, rather than compete with, the workforce.
Their conversation breaks down why AI isn’t something to fear but a tool for unlocking new opportunities. By automating tedious tasks, AI frees people to focus on skill-building, innovation, and well-being. They also highlight how Aspect uses advanced AI to create more human-like experiences.
Watch the full exchange below.
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