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Experience exchange: How (and why) to measure CX success

Tune in for our inaugural Experience Exchange below where we demystified how to measure customer experience (CX) success. Our special guest, Tony McCormack, CEO at Joulica, joined Tom Lewis, SVP of Consulting at TTEC Digital, to unveil innovative methods and overlooked metrics to transform CX management.

Join the Experience Exchange community

Connect with CX experts, share insights, and expand your network in our dynamic monthly LinkedIn Live series.

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