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Experience Exchange: Humanizing UI for better CX
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In a tech-saturated world, how do you make sure your digital presence stands out and truly connects with people? Great customer experience (CX) isn’t only about having the latest technology; it’s about blending smart tech — like intuitive user interfaces (UI) — with a human touch to create something special.
In a recent Experience Exchange session on LinkedIn Live, Brad Scott, VP of Professional Services at TTEC Digital, and Steve Infante, VP of Channel Sales at NICE, explored how human-like UI can elevate customer interactions, create genuine and relatable brand experiences, and equip employees with powerful tools for success. Get their tips and insights below.
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