Supercharge agent efficiency with Amazon Q in Connect
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Discover how Amazon Q in Connect uses generative AI to empower agents with suggested responses and actions. In this webinar, TTEC Digital's Gene Ellington, Senior Principal Solutions Architect, and Kurt Hamm, Senior Principal Solutions Architect, show how this innovative feature provides faster issue resolution and enhanced customer satisfaction by helping agents address customer questions efficiently. Complete the form to watch.
Bring customer insights into focus.
In the next AWS AI session, learn how to transform customer conversations with Contact Lens for Amazon Connect and its real-time insights, sentiment tracking, compliance, and proactive agent support.
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