Turning Possibility into Practice: How Data and AI Can Enrich the Member Experience in Healthcare

In the complex world of healthcare, the stakes have never been higher. Members are keeping a close eye on their healthcare options, plans, and providers — seeking care that rises above their expectations.

For providers and payers, this translates into mounting pressure to maximize outcomes at every key moment in a member’s healthcare journey.

So, what is possible in healthcare, and more importantly, how do you act on it?

The possibility lies in foundational technology tools: data and AI. Data and AI strategies are poised to create hybrid care structures that empower healthcare organizations to put the member first and provide more personalized care.

Watch this recording as we cover:

• Our Analytics & Insights (AIX) practice and its capabilities in healthcare
• The benefits of partnering with a proven, technology-agnostic data and AI practice
• Learn how leveraging data can have a direct impact on your organizations ROI
• A live demo of our three-pronged data and AI solution for a better patient or member experience

Hosted by:

Marcy Riordan, Vice President, AIX, TTEC Digital

Aaron Schroeder, Director, Strategic Analytics, TTEC Digital

Matt Maliszewski, Executive Director, Digital Sales, TTEC Digital