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Unlocking Vertex AI: Making generative AI work on day one

speakers for the 4th Google and TTEC Digital video podcast on making generative AI work from day one

AI helps customer service teams become more streamlined, accurate, and effective by providing agents with the tools they need, when they need them. This, in turn, empowers businesses to turn their knowledge curation into a strategic advantage.

In the fourth video podcast in our "Unlocking Vertex AI" series, TTEC Digital’s Director of AI Solutions Aaron Schroeder will join TTEC Digital's Google Cloud Channel Director Whitney Kirchner to discuss automating knowledge curation with AI.

This discussion will cover:

  • AI-driven content efficiency. Discover how AI can streamline content creation, enhancing accuracy and reliability.
  • Automating knowledge curation. Witness the power of AI in automating knowledge curation, leveraging large language models to manage knowledge bases and curate data.
  • Governance and analysis. Learn about the importance of data management, governance, and data analysis in ensuring consistency, taxonomy, and structure within knowledge bases and content.

Don’t miss this informative and engaging discussion that will empower you to harness the full potential of Vertex AI in your organization. Watch now.