Latest
Blog
Client stories
Tools & guides
Events & webinars
home
/
resource center
/
Events & webinars

Events

Join us to explore the latest CX trends and industry news.

Live webinar

Customer loyalty agents: Designing proactive experiences that keep travelers coming back

See how travel brands can use Microsoft AI to anticipate customer needs, personalize support, and create proactive loyalty-building experiences.

Learn more
Profile photo of a smiling bald man in a suit and tie with the name Mike Bawn and title TTEC Digital on a purple background with abstract shapes.
On-demand webinar

CCaaS executive insights | Power AI outcomes with knowledge engineering

Most contact center AI projects fail because of bad data. Watch TTEC Digital's 10-min briefing to engineer your knowledge base for AI outcomes you can trust.

Learn more
Two profile pictures side by side with blue circular soundwave graphics and microphone icons; left is Sandra Parhami from Google Cloud, right is Caleb Johnson from TTEC Digital.
On-demand webinar

Unlocking Gemini: Maximizing data ROI with Looker and Google AI

Watch the full episode to see how Looker and Google AI can help your organization turn trusted data into actionable business value.

Learn more
Photograph of a smiling woman with long brown hair, identified as Marcy Riordan from TTEC Digital, on a purple background with abstract shapes.
On-demand webinar

CCaaS executive insights | Turn CX data into growth with BI modernization

Contact center data is your richest source of customer truth. Watch TTEC Digital's 25-min briefing to unlock its hidden enterprise ROI.

Learn more

Upcoming events

18 Nov
Live webinar

Customer loyalty agents: Designing proactive experiences that keep travelers coming back

Register now
Profiles of Angie Campos, Head of Financial Services, US at ServiceNow; Tiffany Gschwendtner, Vice President at TTEC Digital; and Sue Hoatson, Executive Director, Credit Unions at TTEC Digital, each with headshot photos.
1 Dec
Live webinar

Omnichannel Member 360 Webinar

Register now

On-demand events

Filters
Clear all
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Two profile pictures side by side with blue circular soundwave graphics and microphone icons; left is Sandra Parhami from Google Cloud, right is Caleb Johnson from TTEC Digital.
On-demand webinar

Unlocking Gemini: Maximizing data ROI with Looker and Google

Topic
Industry
Technology
Watch now
Artificial intelligence
Google
Profile photo of a smiling bald man in a suit and tie with the name Mike Bawn and title TTEC Digital on a purple background with abstract shapes.
On-demand webinar

Power CCaaS AI ROI with knowledge engineering

Topic
Industry
Technology
Watch now
Contact center technology
Data and analytics
CX strategy & design
No items found.
Photograph of a smiling woman with long brown hair, identified as Marcy Riordan from TTEC Digital, on a purple background with abstract shapes.
On-demand webinar

Turn CX data into growth with BI modernization

Topic
Industry
Technology
Watch now
Contact center technology
Data and analytics
CX strategy & design
No items found.
Profile photos and titles of Georgi Georgiev, Amanda Panks, and Wayne Kay on a blue background.
On-demand webinar

The EU AI Act is coming for CX. Are you ready?

Topic
Industry
Technology
Watch now
Artificial intelligence
Security
No items found.
Portraits of Larry Mead, VP of Experience Transformation at TTEC Digital, and Alfredo Rizzo, CTO at TTEC Digital, on a blue background with the TTEC Digital logo.
On-demand webinar

AI roadmap: Navigating the tech traps nobody talks about

Topic
Industry
Technology
Watch now
Artificial intelligence
Contact center technology
No items found.
Profile photos and titles of Michael Shrall, Jack Caven, Chris O’Leary, and Eric Hopper with their respective company roles on a blue background.
On-demand webinar

How to execute a powerful multi-layer fraud defense

Topic
Industry
Technology
Watch now
Artificial intelligence
IP solutions
Security
Genesys
VoxEQ
Financial services
Credit unions

Join our mailing list to receive exclusive updates on the latest CX trends, events, and solutions.