Client stories

See how we’ve driven CX success for leading global brands.

Case Study

Leatherman teams up with TTEC Digital to boost CX, sales

Case Study

Cybersecurity firm changes platforms, consolidates systems

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

Case Study

Helping TXHB weatherproof their contact center

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

Case Study

SELCO Credit Union migrates to Genesys Cloud

When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.

Case Study
Leatherman teams up with TTEC Digital to boost CX, sales
Case Study
Cybersecurity firm changes platforms, consolidates systems
Case Study
Helping TXHB weatherproof their contact center
Case Study
SELCO Credit Union migrates to Genesys Cloud

Trusted by leading brands worldwide

“Amazon Translate is fast, accurate, and customizable to ensure that food item names, restaurant names, addresses, and customer names are translated correctly to create trustful conversational connections in uncertain times. By using Amazon Translate, our customer service agents were able to increase their first call resolution to 83% and reduce the average call handling time for their customers by 20%.”

Amy Norris, Product Manager for Deliveroo Customer Care

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