Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Client stories
See how we’ve driven CX success for leading global brands.
Case Study
AI chatbot streamlines support at the IRD
Discover how TTEC Digital and Microsoft helped the IRD launch an AI chatbot, reducing call volume and simplifying the enrollment process.
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Case Study
Helping a national restaurant chain serve marketing insights
TTEC Digital deployed Microsoft Dynamics 365 Customer Insights to help a large family restaurant chain eliminate marketing data and journey silos.
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Case Study
SBP helps families recover & rebuild with AWS technology
TTEC Digital and AWS designed a remote disaster assistance contact center so SBP could be accessible to survivors through a single toll-free hotline.
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Case Study
Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS
TTEC Digital helped Carsales.com migrate its contact center to Amazon Connect to improve customer experience, enhance employee tools, and lower costs.
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Trusted by leading brands worldwide
“VoiceFoundry [now TTEC Digital] put a really simple training in place for our staff, so you did not have to be technology savvy to understand how to use it.”Jesal Dhokia, Transformation Project Manager at Royal Borough of Windsor and Maidenhead
Browse Client Stories
Case Study
TTEC Digital
AI chatbot streamlines support at the IRD
Case Study
TTEC Digital
Helping a national restaurant chain serve marketing insights
Case Study
TTEC Digital
SBP helps families recover & rebuild with AWS technology
Case Study
TTEC Digital
Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS
Case Study
TTEC Digital
Royal Borough protects medically vulnerable residents
Case Study
TTEC Digital
TTEC Digital takes John Hancock’s CX to the next level