Client stories

See how we’ve driven CX success for leading global brands.

Case Study

The Collinson Group serves travelers with TTEC Digital, AWS

TTEC Digital supported Collinson’s Travel Experiences division by designing and deploying an Amazon Connect solution in a single global instance.

Read now
Collinson case study header

Case Study

TTEC Digital takes John Hancock’s CX to the next level

Within days, the teams at AWS and TTEC Digital created a contact center proof of concept to demonstrate how John Hancock could achieve its goals

Read now
John Hancock Case Study Share Image 1100x550

Case Study

Royal Borough protects medically vulnerable residents

To comply with work-from-home orders and support vulnerable residents, the Royal Borough had to migrate to a cloud-based solution quickly.

Read now
Royal Borough Case Study Header

Case Study

Helping TXHB weatherproof their contact center

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

Read now
Copy of Copy of Case Study Share Image 1100x550 1

Trusted by leading brands worldwide

“We didn’t want a siloed solution. We wanted to invest in a solution with a long-term return, and long-term ability to scale.”
Doug Evans, CEO and VP of Technology, Institute of Reading Development

Browse Client Stories

Join our mailing list to receive exclusive updates on the latest CX trends, events, and solutions.