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Client stories

See how we’ve driven CX success for leading global brands.

Case Study

Cybersecurity firm changes platforms, consolidates systems

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

Case Study

Helping TXHB weatherproof their contact center

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

Case Study

Westcon-Comstor, TTEC Digital launch global sales enablement

Westcon-Comstor partnered with TTEC Digital to streamline global sales operations using Microsoft Dynamics 365 Sales, driving efficiency and growth.

Case Study

Agero drives CX with TTEC Digital, AWS

Learn how TTEC Digital helped Agero map out strategies for disaster preparedness, responsiveness and recovery to handle major spikes in traffic.

Case Study
Cybersecurity firm changes platforms, consolidates systems
Case Study
Helping TXHB weatherproof their contact center
Case Study
Westcon-Comstor, TTEC Digital launch global sales enablement
Case Study
Agero drives CX with TTEC Digital, AWS

Trusted by leading brands worldwide

“VoiceFoundry [now TTEC Digital] designed Amazon Connect right in front of us and would screen share to implement designs on the fly. This enabled us to visualize how calls would be routed and handled. It is no exaggeration in saying that VoiceFoundry helped to ensure our customer service operation was fit and secure for the new work-from-home directive that was happening in countries around the world.”

Chris Barrow, Solutions Architect, Collinson

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