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See how we’ve driven CX success for leading global brands.

4front credit union logo with white text and arrow on a blue background.
Case study

4Front Credit Union sees faster service, lower costs

Smarter scheduling delivers faster service and lower costs for 4Front Credit Union

Learn how TTEC Digital migrated 4Front Credit Union to Genesys Cloud, and integrated SmartApps and WFM capabilities for faster service, lower costs.

Read now
Blue umbrella icon centered on a blue background with a white circle behind it.
Case study

TTEC Digital enhances self-service for insurance provider

TTEC Digital enhances self-service capabilities for a global insurance provider

TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Read now
Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Scaling personalized care for eye health services provider with Microsoft and TTEC Digital

A leading eye health services provider was on a data transformation journey and sought to implement Microsoft Dynamics Customer Insights with TTEC Digital.

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Reckitt company logo with a white stylized spiral and 'r' symbol above the word reckitt on a dark blue background.
Case study

Reckitt transforms global marketing operations

Reckitt transforms global marketing operations with TTEC Digital

Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Read now
Case study
4Front Credit Union sees faster service, lower costs
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Scaling personalized care for eye health services provider
Case study
Reckitt transforms global marketing operations

Trusted by leading brands worldwide

Amazon Translate is fast, accurate, and customizable to ensure that food item names, restaurant names, addresses, and customer names are translated correctly to create trustful conversational connections in uncertain times. By using Amazon Translate, our customer service agents were able to increase their first call resolution to 83% and reduce the average call handling time for their customers by 20%.

Amy Norris, Product Manager for Deliveroo Customer Care
|
Read the case study
Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Illustration of a commercial airplane flying in front of a full moon with city skyscrapers in the background.
Case study

Streamlining operations with a unified, AI powered platform

Travel
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Microsoft
AWS
TTEC Digital
Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Healthcare
CX strategy & design
Data and analytics
Artificial intelligence
Microsoft
TTEC Digital
4front credit union logo with white text and arrow on a blue background.
Case study

4Front Credit Union sees faster service, lower costs

Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital
Blue umbrella icon centered inside a lighter blue circular background on a dark blue rounded rectangle.
Case study

Automating outbound voicemails to boost sales productivity

Insurance
Artificial intelligence
Cloud services
Contact center technology
AWS
TTEC Digital
PenFed Credit Union logo with a stylized pentagon icon on a blue background.
Case study

PenFed transforms member services with TTEC Digital

Credit Unions
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital
Stylized purple sports car illustration on a circular backdrop with wavy purple background.
Case study

Auto maker transforms contact centers with AI-ready platform

Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital

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Chuck Tichenor
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Chris Brown
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Dan Grandquist
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Mike Kasal
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Ramki Desiraju
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Etim Asanansi
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Teresa Sabol
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Cliff Martin
Ray Barata
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Amanda Kelly
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Todd Feltner
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Amanda Robinson
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Heather Lawrence
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Shawn McPherson
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Shaun James
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Ryan Boyer
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Ross Lotharius
TTEC Digital
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Julie Weslin
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Arley Havisto
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Larry Mead
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Dave Murashige
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Amol Gupta
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John Seeds
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Steve Pollema
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Robert Wakefield-Carl
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Ben Howard
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Steve Parowski
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Kelley Jacob
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Aaron Mosby
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Karl Phenix
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Marcy Riordan
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Ryan Swanger
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Lynn Teague
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Caleb Johnson
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Kim Wilkinson
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Jeff Marshall
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Mark Eichten
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Kassie Houseman
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Wayne Kay
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Steve Jones
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Ben Robinson
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Cliff McCartney
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Julian Shives-Sams
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Oliver Knowles
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Dan Barzotti
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Steve Smith
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Whitney Kirchner
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Jesse Beatty
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Benji King
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Alfredo Rizzo
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Mike Bawn
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Jayant Sharma
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Tom Lewis
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Mike Rogers
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Neil Fulton
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Tiffany Moses Gschwendtner
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Martha Roman
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Chris Wilson
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Andy Elsmore
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Dan Snowdon
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Becky Cote
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Bradford Scott
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Elsa Wilson
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Neil Iversen
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Tiffany Lilly
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Maha Meikum Perumal
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Michael Chan
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Robert Couldrey
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Todd Tierney
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Anhai Jin
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Suresh Ramanathan