Client stories
See how we’ve driven CX success for leading global brands.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
TGP cuts costs and boosts efficiency
The Guinness Partnership cuts costs and boosts efficiency through digital transformation with TTEC Digital and Microsoft
Learn how The Guinness Partnership worked with TTEC Digital and Microsoft to transform their customer experience.

Case study
Cybersecurity firm changes platforms, consolidates systems
Changing platforms to consolidate systems with TTEC Digital
Global cybersecurity leader completes Google CCAI migration on a tight timeline.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.
Case study
Reckitt transforms global marketing operations
Case study
TGP cuts costs and boosts efficiency
Case study
Cybersecurity firm changes platforms, consolidates systems
Case study
Signature Performance delivers mission-critical work
Trusted by leading brands worldwide

VoiceFoundry [now TTEC Digital] designed Amazon Connect right in front of us and would screen share to implement designs on the fly. This enabled us to visualize how calls would be routed and handled. It is no exaggeration in saying that VoiceFoundry helped to ensure our customer service operation was fit and secure for the new work-from-home directive that was happening in countries around the world.
Chris Barrow, Solutions Architect, Collinson
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Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft

Case study
Enterprise contact center transformation with Amazon Connect
Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS

Case study
TTEC Digital enhances self-service for insurance provider
Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS

Case study
Building contact center resiliency with Amazon Connect
Insurance
Contact center technology
AWS