Latest
Blog
Client stories
Tools & guides
Events & webinars
home
/
resource center
/
client stories

Client stories

See how we’ve driven CX success for leading global brands.

Case study

Auto maker transforms contact centers with AI-ready platform

Automotive manufacturer transforms contact centers with AI-ready platform

TTEC Digital helped a leading auto brand create AI-ready contact centers with CRM integration, analytics, and improved customer experience.

Read now
Case study

Agero drives CX with TTEC Digital, AWS

Agero drives reliable customer experience with TTEC Digital and AWS

Learn how TTEC Digital helped Agero map out strategies for disaster preparedness, responsiveness and recovery to handle major spikes in traffic.

Read now
Case study

Signature Performance delivers mission-critical work

TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline

Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Read now
Case study

SELCO Credit Union migrates to Genesys Cloud

TTEC Digital helps SELCO Credit Union envision and execute Genesys Cloud migration

When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.

Read now
Case study
Auto maker transforms contact centers with AI-ready platform
Case study
Agero drives CX with TTEC Digital, AWS
Case study
Signature Performance delivers mission-critical work
Case study
SELCO Credit Union migrates to Genesys Cloud

Trusted by leading brands worldwide

We’re really keen that we carry on some of the strong partnerships that we’ve got with our technology partners, including people like Microsoft and TTEC Digital, to really help us deliver the vision that we have for services to our residents in Coventry.

Dr. Julie Nugent, Chief Executive, Coventry City Council
|
Read the case study
Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logo

Browse client stories

Filters
Clear all
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Case study

Auto maker transforms contact centers with AI-ready platform

Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital
Case study

Reckitt transforms global marketing operations

Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital
Case study

Enterprise contact center transformation with Amazon Connect

Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS
TTEC Digital
Case study

TTEC Digital enhances self-service for insurance provider

Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS
TTEC Digital
Case study

Building contact center resiliency with Amazon Connect

Insurance
Contact center technology
AWS
TTEC Digital
Case study

Signature Performance delivers mission-critical work

Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
NICE
TTEC Digital

Join our mailing list to receive exclusive updates on the latest CX trends, events, and solutions.

Cliff Martin
Ray Barata
Amanda Kelly
Jessica Schneider
Todd Feltner
Amanda Robinson
Heather Lawrence
Shawn McPherson
Shaun James
Ryan Boyer
Ross Lotharius
TTEC Digital
Julie Weslin
Arley Havisto
Larry Mead
Dave Murashige
Amol Gupta
John Seeds
Steve Pollema
Robert Wakefield-Carl
Ben Howard
Steve Parowski
Aaron Schroeder
Kelley Jacob
Aaron Mosby
Megan Eunpu
Dave Seybold
Karl Phenix
Marcy Riordan
Ryan Swanger
Lynn Teague
Caleb Johnson
John Wolf
Kim Wilkinson
Jeff Marshall
Mark Eichten
Kassie Houseman
Wayne Kay
Steve Jones
Ben Robinson
Cliff McCartney
Julian Shives-Sams
Oliver Knowles
Mark Dover
Dan Barzotti
Steve Smith
Whitney Kirchner
Jesse Beatty
Andrew Pogson
Benji King
Alfredo Rizzo
Mike Bawn
Jayant Sharma
Tom Lewis
Mike Rogers
Neil Fulton
Tiffany Moses Gschwendtner
Martha Roman
Chris Wilson
Andy Elsmore
Dan Snowdon
Becky Cote
Jimmy Richter
Nick Schroer
Bradford Scott
Jordan Mohler
Elsa Wilson
Neil Iversen
Tiffany Lilly
Maha Meikum Perumal
Michael Chan
Robert Couldrey
Amelia Robinson
Paul Jenkins
Todd Tierney
Anhai Jin
Suresh Ramanathan