Client stories

See how we’ve driven CX success for leading global brands.

Case Study

TTEC Digital builds a modern CX hub for UK housing residents

Case Study

Coventry City Council modernizes CX with TTEC Digital and Microsoft

With Microsoft, TTEC Digital helped Coventry City Council modernize its customer experience delivery systems with digital transformation.

Case Study

Cybersecurity firm changes platforms, consolidates systems

Global cybersecurity leader completes Google CCAI migration on a tight timeline.

Case Study

Texas Health Benefits Pool weatherproofs contact center by migrating to the cloud

TTEC Digital helped Texas Health Benefits Pool move to the cloud to prevent future service disruptions.

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Case Study
TTEC Digital builds a modern CX hub for UK housing residents
Case Study
Coventry City Council modernizes CX with TTEC Digital and Microsoft
Case Study
Cybersecurity firm changes platforms, consolidates systems
Case Study
Texas Health Benefits Pool weatherproofs contact center by migrating to the cloud

Trusted by leading brands worldwide

“Amazon Translate is fast, accurate, and customizable to ensure that food item names, restaurant names, addresses, and customer names are translated correctly to create trustful conversational connections in uncertain times. By using Amazon Translate, our customer service agents were able to increase their first call resolution to 83% and reduce the average call handling time for their customers by 20%.”

Amy Norris, Product Manager for Deliveroo Customer Care

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