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Client stories

See how we’ve driven CX success for leading global brands.

Case Study

Westcon-Comstor partners with TTEC Digital in EMEA to launch global sales enablement

Westcon-Comstor partnered with TTEC Digital to streamline global sales operations using Microsoft Dynamics 365 Sales, driving efficiency and growth.

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Case Study

Driving Carsales.com Ltd to the cloud with TTEC Digital and AWS

TTEC Digital helped Carsales.com migrate its contact center to Amazon Connect to improve customer experience, enhance employee tools, and lower costs.

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Case Study

Helping a national restaurant chain serve marketing insights

TTEC Digital deployed Microsoft Dynamics 365 Customer Insights to help a large family restaurant chain eliminate marketing data and journey silos.

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Case Study

AI chatbot streamlines support at the IRD

Discover how TTEC Digital and Microsoft helped the IRD launch an AI chatbot, reducing call volume and simplifying the enrollment process.

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Trusted by leading brands worldwide

“We were kind of dead in the water when we realized we couldn't bring our contact center into WFM. So, we were faced with finding a solution that could quickly and comprehensively do this for us or settle for tackling spreadsheets by hand to accommodate our complex skill-based reporting rules.”
Kelly Manne, Software Engineer Specialist | Nationwide

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