Searching for stronger, faster identity authentication for your financial institution?
Introducing Voice Biometric Authentication from TTEC Digital, powered by Daon. This solution allows agents to quickly verify the identity of members using only their voice.
Deliver Enhanced Customer Experiences with Voice Biometric Authentication
- Prevent fraud losses
- Contain more calls within your IVR system
- Reduce average handle time
Seamlessly integrate voice biometric authentication for an easy, frictionless customer and employee experience from any device, anywhere.Reach out to learn more.
Key Features of Voice Biometric Authentication
- Cross-Channel Capabilities
- Get a single view of your customer across all channels and interactions with cross-channel enrollment and authentication.
- Fast Implementation
- Quickly add voice biometrics directly into existing systems and workflows.
- Full Customization
- Active and passive authentication options let you customize to match your needs.
- Total User Flexibility
- Agents can authenticate from any phone, mobile app, web app, or voice assistant program.
- Superior Data Privacy
- Meets the strongest data privacy measures, including HIPAA, PCI, GDPR, SOC 2, and ISO 27001 compliances for peace of mind.