Skip to Main Content

Voice Biometric Authentication

Searching for stronger, faster identity authentication for your financial institution?

Introducing Voice Biometric Authentication from TTEC Digital, powered by Daon. This solution allows agents to quickly verify the identity of members using only their voice.

Deliver Enhanced Customer Experiences with Voice Biometric Authentication

  • Prevent fraud losses
  • Contain more calls within your IVR system
  • Reduce average handle time

Seamlessly integrate voice biometric authentication for an easy, frictionless customer and employee experience from any device, anywhere.

Reach out to learn more.

Cross-Channel Capabilities

Get a single view of your customer across all channels with cross-channel enrollment and authentication.

Fast Implementation

Quickly add voice biometrics directly into existing systems and workflows.

Full Customization

Active and passive authentication options let you customize to match your needs.

Total User Flexibility

Agents can authenticate from any phone, mobile app, web app, or voice assistant program.

Superior Data Privacy

Meets the strongest data privacy measures, including HIPAA, PCI, GDPR, SOC 2, and ISO 27001 compliances for peace of mind.

Key Features of Voice Biometric Authentication

  • Cross-Channel Capabilities
  • Get a single view of your customer across all channels and interactions with cross-channel enrollment and authentication.
  • Fast Implementation
  • Quickly add voice biometrics directly into existing systems and workflows.
  • Full Customization
  • Active and passive authentication options let you customize to match your needs.
  • Total User Flexibility
  • Agents can authenticate from any phone, mobile app, web app, or voice assistant program.
  • Superior Data Privacy
  • Meets the strongest data privacy measures, including HIPAA, PCI, GDPR, SOC 2, and ISO 27001 compliances for peace of mind.

Add the security of voice biometric authentication with this friction-free, customizable solution.

Discover more here.