Client stories
See how we’ve driven CX success for leading global brands.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

Case study
Cybersecurity firm changes platforms, consolidates systems
Changing platforms to consolidate systems with TTEC Digital
Global cybersecurity leader completes Google CCAI migration on a tight timeline.

Case study
Enterprise contact center transformation with Amazon Connect
Enterprise contact center transformation with Amazon Connect
TTEC Digital helps enterprise contact center modernize with Amazon Connect and AWS.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.
Case study
Reckitt transforms global marketing operations
Case study
Cybersecurity firm changes platforms, consolidates systems
Case study
Enterprise contact center transformation with Amazon Connect
Case study
TTEC Digital enhances self-service for insurance provider
Trusted by leading brands worldwide

From the start we were given a timeline of exactly when the solution would be implemented. Normally these things get pushed out past their deadlines and I was surprised that we were on track every single time! We released it on time too. We did testing and during the release we had VoiceFoundry [now TTEC Digital] on-site in the contact centre, supporting through the release.
Muhammad Masri, Customer Service Operations Manager at carsales.com.au
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Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft

Case study
Enterprise contact center transformation with Amazon Connect
Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS

Case study
TTEC Digital enhances self-service for insurance provider
Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS

Case study
Building contact center resiliency with Amazon Connect
Insurance
Contact center technology
AWS











































































