Power cognitive insights and deploy cognitive engagement to create customer-worthy experiences.
Jerry Carpenter
Executive Director, Experience Transformation
Jerry leads a global team at TTEC Digital, leveraging his Fortune 500 consulting expertise for top-line revenue growth and exceptional customer experiences.
Jerry leads a global team of strategists, experience designers, business architects, and operations consultants focused on improving the processes that empower employees to deliver on their brand promise and remove friction from their customer interactions. With a background consulting for Fortune 500 companies, Jerry brings the strategic lens needed to help TTTEC Digital’s clients drive topline revenue growth through exceptional customer experiences.