Just in! TTEC Digital Named Major Contender in Everest Group’s 2024 PEAK Matrix® for Mid-market Digital Transformation Services. Click here to read all about it!

TTEC Digital Logo

Jerry Carpenter

Executive Director, Experience Transformation
Jerry leads a global team at TTEC Digital, leveraging his Fortune 500 consulting expertise for top-line revenue growth and exceptional customer experiences.
Jerry Carpenter photo

Jerry leads a global team of strategists, experience designers, business architects, and operations consultants focused on improving the processes that empower employees to deliver on their brand promise and remove friction from their customer interactions. With a background consulting for Fortune 500 companies, Jerry brings the strategic lens needed to help TTTEC Digital’s clients drive topline revenue growth through exceptional customer experiences.