There are big things in store for the housing market this year.
In this webinar, we’ll cover emerging tenant experience challenges for housing associations in 2024, as well as a powerful Microsoft Digital Contact Center Platform strategy these orgs can use to overcome them.
We’ll cover use cases like:
- Reducing cost to serve with digital deflection and channel shift
- Supercharging agent assist with Microsoft Copilot
- Supporting changing demographics with multilingual support