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Google Vertex AI webinar series
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The best way to keep up with Google CX and AI innovations
Join TTEC Digital and Google for an ongoing series of webinars aimed at helping you keep up and keep ahead of the changing AI and CX landscape. Experts from both Google and TTEC Digital will discuss specific ways that businesses can leverage new technologies to meet the demands of today’s complicated customer experience landscape.
For topics, dates and registration information, please visit individual webinar links below. All past webinars are available on demand.
Making generative AI work on day one
Find out how you can hit the ground running with generative AI.
Empowering knowledge workers with Vertex AI
Learn how Google’s Vertex AI can help your employees access the knowledge they need provide exceptional service to your customers.
Revolutionizing customer service operations
Discover how CCAI can help overcome common contact center challenges with its advanced AI capabilities.
Reimagine customer experience with Google Cloud
Explore powerful ways your contact center can reimagine the customer experience using Google Cloud.
Revolutionizing government call centers with CCAI Platform
See how state and local agencies are using CCAI Platform to maximize citizen experiences without the hassle of implementation.
CCAI Platform overview
Caleb Johnson of TTEC Digital provides an introduction to how TTEC Digital's services and solutions for Google's CCAI Platform deliver seamless interactions across channels for an optimized customer journey.
Leveraging analytics for enhanced performance
Sam Thepvongs, EVP, TTEC Digital, and Aaron Schroeder, Director of Analytics and Insights, TTEC Digital, demonstrate how to orchestrate effortless customer experiences powered by Google CCAI.
CCAI Platform workshop
Discover how innovation experts from Google and TTEC Digital are approaching the intersection of technology and customer experience with Google's Contact Center Artificial Intelligence (CCAI) Platform.
Personalizing the customer chat experience
In this episode of our Unlocking Vertex AI podcast series, TTEC Digital’s Director of AI Solutions Aaron Schroeder joins Executive Director of Voice and AI Bot Professional Services Mark Eichten, as they dive into the world of personalized chat experiences.
Put TTEC Digital's expertise and Google's technology to work for your business.
Together, we can optimize your operations and your CX success.
