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Google Vertex AI webinar series

The best way to keep up with Google CX and AI innovations

Join TTEC Digital and Google for an ongoing series of webinars aimed at helping you keep up and keep ahead of the changing AI and CX landscape. Experts from both Google and TTEC Digital will discuss specific ways that businesses can leverage new technologies to meet the demands of today’s complicated customer experience landscape.

For topics, dates and registration information, please visit individual webinar links below. All past webinars are available on demand.

Speakers Aaron and Whitney for the Google and TTEC Digital webinar

Making generative AI work on day one

Find out how you can hit the ground running with generative AI.

TTEC Digital

Empowering knowledge workers with Vertex AI

Learn how Google’s Vertex AI can help your employees access the knowledge they need provide exceptional service to your customers.

Promo for an on demand webinar called: Unlocking Vertex AI: Revolutionizing Customer Service Operations. Logos of TTEC Digital and Google Cloud and headshots of the two women presenters, Whitney Kirchner and Amy Allen from TTEC Digital.

Revolutionizing customer service operations

Discover how CCAI can help overcome common contact center challenges with its advanced AI capabilities.

Vertex AI Webinar Reimagine Customer Experience

Reimagine customer experience with Google Cloud

Explore powerful ways your contact center can reimagine the customer experience using Google Cloud.

CCAI Unlocked Webinar On Demand

Revolutionizing government call centers with CCAI Platform

See how state and local agencies are using CCAI Platform to maximize citizen experiences without the hassle of implementation.

How to leverage more channels using CCAI

CCAI Platform overview

Caleb Johnson of TTEC Digital provides an introduction to how TTEC Digital's services and solutions for Google's CCAI Platform deliver seamless interactions across channels for an optimized customer journey.

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Leveraging analytics for enhanced performance

Sam Thepvongs, EVP, TTEC Digital, and Aaron Schroeder, Director of Analytics and Insights, TTEC Digital, demonstrate how to orchestrate effortless customer experiences powered by Google CCAI.

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CCAI Platform workshop

Discover how innovation experts from Google and TTEC Digital are approaching the intersection of technology and customer experience with Google's Contact Center Artificial Intelligence (CCAI) Platform.

Unlocking Vertex AI June Podcast Header

Personalizing the customer chat experience

In this episode of our Unlocking Vertex AI podcast series, TTEC Digital’s Director of AI Solutions Aaron Schroeder joins Executive Director of Voice and AI Bot Professional Services Mark Eichten, as they dive into the world of personalized chat experiences. 

Put TTEC Digital's expertise and Google's technology to work for your business.

Together, we can optimize your operations and your CX success.

Connect with a Google expert

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