Karl Phenix | TTEC Digital

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Our People / Karl Phenix

Karl Phenix

Vice President, Microsoft GTM Strategy

Karl collaborates with organizations elevate customer experiences and achieve key business objectives with Microsoft technology solutions.

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Service focus areas:

Artificial intelligence

Contact center technology

Customer relationship management

CX strategy & design

Data & analytics

SurroundCX™ Managed Services

More from Karl Phenix

Microsoft’s new Teams Phone integration: A tipping point for contact center CX?

March 24, 2025

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How CRMs can elevate customer engagement and efficiency

August 30, 2024

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How artificial intelligence is unlocking innovation in the workplace

September 13, 2023

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