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Client stories

See how we’ve driven CX success for leading global brands.

Case study

PenFed transforms member services with TTEC Digital

PenFed Credit Union transforms member services with TTEC Digital

TTEC Digital helped PenFed Credit Union modernize their member experience.

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Case study

Signature Performance delivers mission-critical work

TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline

Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

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Case study

TTEC Digital enhances self-service for insurance provider

TTEC Digital enhances self-service capabilities for a global insurance provider

TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

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Case study

Reckitt transforms global marketing operations

Reckitt transforms global marketing operations with TTEC Digital

Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.

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Case study
PenFed transforms member services with TTEC Digital
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations

Trusted by leading brands worldwide

We didn’t want a siloed solution. We wanted to invest in a solution with a long-term return, and long-term ability to scale.

Doug Evans, CEO and VP of Technology, Institute of Reading Development
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Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAmerican Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Case study

PenFed transforms member services with TTEC Digital

Credit Unions
Cloud services
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital
Case study

Auto maker transforms contact centers with AI-ready platform

Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital
Case study

Reckitt transforms global marketing operations

Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital
Case study

Enterprise contact center transformation with Amazon Connect

Insurance
Artificial intelligence
Cloud services
Contact center technology
CX strategy & design
AWS
TTEC Digital
Case study

TTEC Digital enhances self-service for insurance provider

Insurance
Contact center technology
Artificial intelligence
CX strategy & design
AWS
TTEC Digital
Case study

Building contact center resiliency with Amazon Connect

Insurance
Contact center technology
AWS
TTEC Digital

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Ramki Desiraju
Etim Asanansi
Teresa Sabol
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Ray Barata
Amanda Kelly
Jessica Schneider
Todd Feltner
Amanda Robinson
Heather Lawrence
Shawn McPherson
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Ryan Boyer
Ross Lotharius
TTEC Digital
Julie Weslin
Arley Havisto
Larry Mead
Dave Murashige
Amol Gupta
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Steve Pollema
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Tiffany Moses Gschwendtner
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Dan Snowdon
Becky Cote
Jimmy Richter
Nick Schroer
Bradford Scott
Jordan Mohler
Elsa Wilson
Neil Iversen
Tiffany Lilly
Maha Meikum Perumal
Michael Chan
Robert Couldrey
Paul Jenkins
Todd Tierney
Anhai Jin
Suresh Ramanathan