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See how we’ve driven CX success for leading global brands.

Sound Credit Union logo with white text and leaf-like shapes on a purple background with wavy lines.
Case study

Sound Credit Union turns AI into elevated member experiences

How Sound Credit Union turns AI into elevated member experiences

Learn how Sound Credit Union uses AI, Genesys Cloud, and TTEC Digital to improve member experience and contact center performance.

Read now
Illustration of a commercial airplane flying in front of a full moon with city skyscrapers in the background.
Case study

Streamlining operations with a unified, AI powered platform

Streamlining operations with a unified, AI powered platform to elevate CX

TTEC Digital helped a major global airline modernize customer service operations, reduce fragmentation across tools, and deliver elevated support.

Read now
Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Scaling personalized care for eye health services provider with Microsoft and TTEC Digital

A leading eye health services provider was on a data transformation journey and sought to implement Microsoft Dynamics Customer Insights with TTEC Digital.

Read now
PenFed Credit Union logo with a stylized pentagon icon on a blue background.
Case study

PenFed transforms member services with TTEC Digital

PenFed Credit Union transforms member services with TTEC Digital

TTEC Digital helped PenFed Credit Union modernize their member experience.

Read now
Case study
Sound Credit Union turns AI into elevated member experiences
Case study
Streamlining operations with a unified, AI powered platform
Case study
Scaling personalized care for eye health services provider
Case study
PenFed transforms member services with TTEC Digital

Trusted by leading brands worldwide

Reckitt company logo with a stylized spiral and letter R on a dark blue background.

"TTEC Digital, together with our internal team, delivered the project on schedule and within budget with exceptional partnership throughout the process. Their expertise in navigating complex migrations while maintaining business continuity was invaluable. The new Microsoft platform has significantly synchronized our marketing campaign structure globally and streamlined our cost structure, while giving us the scalability we need for future growth."

Sameen Gul, Global Digital Martech Director
|
Reckitt
Read the case study
Selco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logoSelco Community Credit Union logoInstitute of Reading Development logoTX Health Benefits Pool logoDeliveroo logoNationwide logoAWS logo with black lowercase letters and an orange curved arrow underneath.American Red Cross logoJohn Hancock logoAAA Western & Central New York logo

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Sound Credit Union logo with white text and leaf-like shapes on a purple background with wavy lines.
Case study

Sound Credit Union turns AI into elevated member experiences

Financial services
Artificial intelligence
Contact center technology
Data and analytics
Managed services
CX strategy & design
Genesys
TTEC Digital
Illustration of a commercial airplane flying in front of a full moon with city skyscrapers in the background.
Case study

Streamlining operations with a unified, AI powered platform

Travel
Artificial intelligence
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Microsoft
AWS
TTEC Digital
Illustration of a stethoscope and a medical report with a heart and heartbeat symbol on a blue background.
Case study

Scaling personalized care for eye health services provider

Healthcare
CX strategy & design
Data and analytics
Artificial intelligence
Microsoft
TTEC Digital
4front credit union logo with white text and arrow on a blue background.
Case study

4Front Credit Union sees faster service, lower costs

Credit unions
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
IP solutions
Genesys
TTEC Digital
Blue umbrella icon centered inside a lighter blue circular background on a dark blue rounded rectangle.
Case study

Automating outbound voicemails to boost sales productivity

Financial services
Artificial intelligence
Contact center technology
CRM
IP solutions
Employee experience optimization
AWS
Salesforce
TTEC Digital
PenFed Credit Union logo with a stylized pentagon icon on a blue background.
Case study

PenFed transforms member services with TTEC Digital

Credit unions
Contact center technology
CRM
Artificial intelligence
Employee experience optimization
Security
Genesys
Salesforce
TTEC Digital

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Georgi Georgiev
Amanda Panks
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