Client stories
See how we’ve driven CX success for leading global brands.

Case study
PenFed transforms member services with TTEC Digital
PenFed Credit Union transforms member services with TTEC Digital
TTEC Digital helped PenFed Credit Union modernize their member experience.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.
Case study
PenFed transforms member services with TTEC Digital
Case study
Signature Performance delivers mission-critical work
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Trusted by leading brands worldwide

Amazon Translate is fast, accurate, and customizable to ensure that food item names, restaurant names, addresses, and customer names are translated correctly to create trustful conversational connections in uncertain times. By using Amazon Translate, our customer service agents were able to increase their first call resolution to 83% and reduce the average call handling time for their customers by 20%.
Amy Norris, Product Manager for Deliveroo Customer Care
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Case study
Automating outbound voicemails to boost sales productivity
Insurance
Artificial intelligence
Cloud services
Contact center technology
AWS
TTEC Digital

Case study
PenFed transforms member services with TTEC Digital
Credit Unions
Cloud services
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital

Case study
Auto maker transforms contact centers with AI-ready platform
Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital

Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital












































































