Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
4Front Credit Union sees faster service, lower costs
Smarter scheduling delivers faster service and lower costs for 4Front Credit Union
Learn how TTEC Digital migrated 4Front Credit Union to Genesys Cloud, and integrated SmartApps and WFM capabilities for faster service, lower costs.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.
Case study
Signature Performance delivers mission-critical work
Case study
4Front Credit Union sees faster service, lower costs
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Trusted by leading brands worldwide

The TTEC Digital team was amazing! We thoroughly appreciated working with Paul, Peter, and others on a technical level and that gave us the confidence that we would be able to transition to cloud. The transition to Genesys Cloud project has gone extremely smoothly. This is how all projects should be managed.
Steve Liu, IT Director, SELCO Credit Union
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Case study
4Front Credit Union sees faster service, lower costs
Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital

Case study
Automating outbound voicemails to boost sales productivity
Insurance
Artificial intelligence
Cloud services
Contact center technology
AWS
TTEC Digital

Case study
PenFed transforms member services with TTEC Digital
Credit Unions
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital

Case study
Auto maker transforms contact centers with AI-ready platform
Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital








































































