Client stories
See how we’ve driven CX success for leading global brands.

Case study
Signature Performance delivers mission-critical work
TTEC Digital helps Signature Performance deliver mission-critical work on accelerated timeline
Signature Performance modernizes its contact center with TTEC Digital, achieving FedRAMP compliance and seamless agent adoption.

Case study
4Front Credit Union sees faster service, lower costs
Smarter scheduling delivers faster service and lower costs for 4Front Credit Union
Learn how TTEC Digital migrated 4Front Credit Union to Genesys Cloud, and integrated SmartApps and WFM capabilities for faster service, lower costs.

Case study
TTEC Digital enhances self-service for insurance provider
TTEC Digital enhances self-service capabilities for a global insurance provider
TTEC Digital and AWS enhance self-service capabilities for global insurance provider.

Case study
Reckitt transforms global marketing operations
Reckitt transforms global marketing operations with TTEC Digital
Reckitt modernized their marketing with TTEC Digital and Microsoft Dynamics 365, boosting efficiency, data compliance, and personalization across 60+ countries.
Case study
Signature Performance delivers mission-critical work
Case study
4Front Credit Union sees faster service, lower costs
Case study
TTEC Digital enhances self-service for insurance provider
Case study
Reckitt transforms global marketing operations
Trusted by leading brands worldwide

"TTEC Digital, together with our internal team, delivered the project on schedule and within budget with exceptional partnership throughout the process. Their expertise in navigating complex migrations while maintaining business continuity was invaluable. The new Microsoft platform has significantly synchronized our marketing campaign structure globally and streamlined our cost structure, while giving us the scalability we need for future growth."
Sameen Gul, Global Digital Martech Director, Reckitt
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Reckitt

























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Case study
Scaling personalized care for eye health services provider
Healthcare
CX strategy & design
Data and analytics
Artificial intelligence
Microsoft
TTEC Digital

Case study
4Front Credit Union sees faster service, lower costs
Credit Unions
Cloud services
Contact center technology
CX strategy & design
Data and analytics
Employee experience optimization
Genesys
TTEC Digital

Case study
Automating outbound voicemails to boost sales productivity
Insurance
Artificial intelligence
Cloud services
Contact center technology
AWS
TTEC Digital

Case study
PenFed transforms member services with TTEC Digital
Credit Unions
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital








































































