Client stories
See how we’ve driven CX success for leading global brands.

Case study
PenFed transforms member services with TTEC Digital
PenFed Credit Union transforms member services with TTEC Digital
TTEC Digital helped PenFed Credit Union modernize their member experience.

Case study
The Guinness Partnership cuts costs and boosts efficiency
The Guinness Partnership cuts costs and boosts efficiency through digital transformation with TTEC Digital and Microsoft
Learn how The Guinness Partnership worked with TTEC Digital and Microsoft to transform their customer experience.

Case study
SELCO Credit Union migrates to Genesys Cloud
TTEC Digital helps SELCO Credit Union envision and execute Genesys Cloud migration
When SELCO Credit Union decided to transition their contact center to the cloud, they needed answers. Here's how TTEC Digital helped.

Case study
Helping AAA of Western & Central New York drive CX success
TTEC Digital helps AAA of Western and Central New York drive their customer roadmap
TTEC Digital worked with AAA of Western & Central New York create to chart a course to its future state vision.
Case study
PenFed transforms member services with TTEC Digital
Case study
The Guinness Partnership cuts costs and boosts efficiency
Case study
SELCO Credit Union migrates to Genesys Cloud
Case study
Helping AAA of Western & Central New York drive CX success
Trusted by leading brands worldwide

The TTEC Digital team was amazing! We thoroughly appreciated working with Paul, Peter, and others on a technical level and that gave us the confidence that we would be able to transition to cloud. The transition to Genesys Cloud project has gone extremely smoothly. This is how all projects should be managed.
Steve Liu, IT Director, SELCO Credit Union
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Case study
Automating outbound voicemails to boost sales productivity
Insurance
Artificial intelligence
Cloud services
Contact center technology
AWS
TTEC Digital

Case study
PenFed transforms member services with TTEC Digital
Credit Unions
Cloud services
Contact center technology
CRM
Employee productivity
Genesys
Salesforce
TTEC Digital

Case study
Auto maker transforms contact centers with AI-ready platform
Manufacturing
Automotive
CRM
CX strategy & design
Data and analytics
Employee productivity
Cisco
Microsoft
TTEC Digital

Case study
Reckitt transforms global marketing operations
Retail
Artificial intelligence
CX strategy & design
Data and analytics
Microsoft
TTEC Digital













































































