As the Global Leader of Delivery Excellence at TTEC Digital, Jarred spearheads the evolution of frameworks essential for fostering consistency and elevating the overall client experience throughout the sales and delivery processes. Jarred draws upon over 20 years of extensive experience in Big Four consulting, specializing in seamless delivery of multi-practice, globally integrated enterprise solutions and custom software engineering services. Beyond his role in delivery excellence, Jarred also leads the enablement arm of Digital’s innovation-service capabilities.
Jarred lives in Fairfax Station, VA, with his wife and two daughters. He enjoys building and restoring classic motorcycles along with participating in a variety of outdoor adventure-themed activities.