The silent CX killer: How poor data quality undermines AI efforts

Don’t let poor data quality sabotage your CX efforts. By ensuring your data is accurate and reliable, you can boost AI performance, enhance customer satisfaction, and achieve greater success.

In our next Experience Exchange on Thursday, September 26, at 9:30 a.m. PT/11:30 a.m. CT, Tom Lewis, SVP of TTEC Digital, and Colin Kennedy, founder of Shelf.io, will discuss the hidden risks of poor data and how to overcome them. 

Together, they’ll share how best to:

• Position your organization for successful generative AI adoption
• Enhance both bot and agent interactions with high-quality data
• Turn unstructured data into actionable insights with content intelligence
• Tap into new data sources for a competitive CX edge

Register on LinkedIn and learn how to turn data challenges into CX opportunities.