10x award-winning Microsoft partner

Our decade-long recognition as a top Microsoft partner reflects our proven ability to deliver intelligent AI-powered solutions that accelerate business transformation and time to value. Our deep expertise spans the full Microsoft ecosystem, including their Cloud and AI Platform (Azure, Fabric, Analytics) and AI Business Solutions portfolio (Dynamics 365, Copilot Studio, Power Platform, Teams), enabling us to deliver faster, smarter outcomes.

Best-in-class capabilities meet best-in-class consulting

At TTEC Digital, we leverage cutting-edge AI in both our solutions and delivery approach to build intelligent systems that streamline implementation, reduce complexity, and drive operational excellence and customer engagement. Clients trust Microsoft to power their businesses, and with over 1,400 certifications and decades of Microsoft partnership, they trust TTEC Digital to expertly deploy, integrate, and optimize Microsoft technologies to maximize AI investments, drive efficiency, and grow sales and revenue.

Results we've achieved

$280M

in annual revenue growth

30%

time savings through automation

11x

productivity increase

40%

call deflection rate

What we solve together

TTEC Digital brings award-winning expertise in Microsoft products that ensure clients build, implement, and support the best possible solutions for delivering customer satisfaction.

Sales, marketing & customer service automation

Connect your data and technology systems with Dynamics 365 workloads to streamline operations across the enterprise and deliver the right message, at the right time, in the right channel.

Customer insights, AI, machine learning & analytics

Collect, manage, and analyze your data to develop deep, actionable customer insights that can help you proactively address issues and create personalized experiences.

All-in-one omnichannel contact center solutions

Transform your customer and employee experiences with Microsoft Dynamics 365 Contact Center Platform, built on Azure’s secure and flexible cloud infrastructure alongside Teams, Power Platform, and Nuance AI — endlessly customizable to your needs.

Managed services & platform support

Maintain consistent operation of your critical solutions — including Dynamics 365 Contact Center and Azure-based platforms — without the significant costs of an internal support team, thanks to our client support services and expert consultants.

Client success

See how we've helped clients harness Microsoft solutions to increase revenue and operational efficiency, uncover new customer and cross-sell opportunities and improve their customer experiences.

Case study

A global practice with regional agility and execution

At TTEC Digital, we offer the advantage of global delivery and innovation, giving you access to the best experts in the world alongside localized support.