10x award-winning Microsoft partner
Our decade-long recognition as a top Microsoft partner reflects our proven ability to deliver intelligent AI-powered solutions that accelerate business transformation and time to value. Our deep expertise spans the full Microsoft ecosystem, including their Cloud and AI Platform (Azure, Fabric, Analytics) and AI Business Solutions portfolio (Dynamics 365, Copilot Studio, Power Platform, Teams), enabling us to deliver faster, smarter outcomes.

Best-in-class capabilities meet best-in-class consulting
At TTEC Digital, we leverage cutting-edge AI in both our solutions and delivery approach to build intelligent systems that streamline implementation, reduce complexity, and drive operational excellence and customer engagement. Clients trust Microsoft to power their businesses, and with over 1,400 certifications and decades of Microsoft partnership, they trust TTEC Digital to expertly deploy, integrate, and optimize Microsoft technologies to maximize AI investments, drive efficiency, and grow sales and revenue.

Results we've achieved
in annual revenue growth
time savings through automation
productivity increase
call deflection rate
What we solve together
TTEC Digital brings award-winning expertise in Microsoft products that ensure clients build, implement, and support the best possible solutions for delivering customer satisfaction.
Sales, marketing & customer service automation
Connect your data and technology systems with Dynamics 365 workloads to streamline operations across the enterprise and deliver the right message, at the right time, in the right channel.
Customer insights, AI, machine learning & analytics
Collect, manage, and analyze your data to develop deep, actionable customer insights that can help you proactively address issues and create personalized experiences.
All-in-one omnichannel contact center solutions
Transform your customer and employee experiences with Microsoft Dynamics 365 Contact Center Platform, built on Azure’s secure and flexible cloud infrastructure alongside Teams, Power Platform, and Nuance AI — endlessly customizable to your needs.

Managed services & platform support
Maintain consistent operation of your critical solutions — including Dynamics 365 Contact Center and Azure-based platforms — without the significant costs of an internal support team, thanks to our client support services and expert consultants.
Client success
See how we've helped clients harness Microsoft solutions to increase revenue and operational efficiency, uncover new customer and cross-sell opportunities and improve their customer experiences.
A global practice with regional agility and execution
At TTEC Digital, we offer the advantage of global delivery and innovation, giving you access to the best experts in the world alongside localized support.

Our expertise
consecutive years as a Microsoft Inner Circle member
average years of tenure across leadership team
Microsoft certifications achieved by staff
Microsoft projects delivered
News & resources
Dive deeper into what TTEC Digital and Microsoft can accomplish together with select blogs, videos, and strategy guides.
Partner with TTEC Digital & Microsoft for your best CX yet
Let's start meeting and beating your CX goals.

























































































