The power of partnership
As a Genesys Platinum Partner, we work closely with teams across Genesys to build and deliver complete solutions that facilitate exceptional customer experiences. TTEC Digital brings award-winning expertise in Genesys Cloud Applications, Data & AI, and Customer Experience Consulting, making us uniquely suited to facilitate the implementation and support of this product suite.
Through our participation in early technology adoption programs and advisory committees, we help Genesys improve and evolve its products and services. This, plus our deep relationships with the Genesys product engineering teams, grants TTEC Digital and our clients early access to new capabilities, allows us to anticipate and plan for future technology integrations, and helps us evolve to meet the needs of markets, customers, and staff.
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Partnership Milestones
Amplifying the power of Genesys
As a Genesys Platinum Partner, TTEC Digital works closely with the Genesys team to deliver the best outcomes for our clients.
- 300+ dedicated Genesys resources
- 400+ Genesys certifications earned
- 250+ on-premises migrations to Genesys Cloud
- 120+ Genesys rollouts since 2021
- 100% participation in Genesys Cloud betas/feature enhancements — the only partner to achieve this
Announcements
Newsroom
Stay up to date on the latest partnership updates, awards, and events.
- New! TTEC Digital recognized as Genesys 2023 Ascend North America Partner of the Year
- New! TTEC Digital awarded PenFed Credit Union contract for Genesys Cloud migration
- TTEC Digital named Genesys 2022 North America Migration Partner of the Year
- TTEC Digital Partners Recognized in 2023 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)
Asset Library
Sales enablement resources
Tools and resources to tell the Genesys and TTEC Digital story in a way that drives value for clients and opportunities for our partnership.
Recent thoughts
Check out the latest and greatest Genesys-related blogs and insights.
Featured solutions
Stay in the know!
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Client evidence
Learn how our joint solutions have helped clients achieve success.
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